What a wonderful surprise to win your Grand Prize!
What a wonderful surprise to win your Grand Prize! We just love our new TV! And we look forward to showing it off when we have our siding installed.
Thank you so much! Roger & Laurie
We are very impressed…
We are very impressed with the high level of service you give your customers. You installed new windows for us in 2002. A few months ago we experienced a break-in and one of our screens was damaged. I called you to see if the screen could be repaired or replaced and was told that you will replace our screens at no charge. My husband and I were a bit dumbfounded, but very grateful that you extended this kind of service.
We had another remarkable experience with your company just this week. We wanted to wash the sliding screen door and needed help removing and replacing the door so it could be washed. You agreed to come out and help us. Your service technician, Joe, was courteous and most helpful. We could see that taking off the door was a chore, even for Joe, but he popped it out and waited patiently while we washed it and then he put it back on the track for us. Joe offered some great advice. He said we could easily just wash it with the screen on the track. This never occurred to us, we thought the water would seep into the house. Joe assured us it would not.
We think Joe deserves special recognition for his fine service. And your whole company deserves credit for pursuing a policy of outstanding service to your customers.
Marianne & Art
Thanks for honoring the life time warranty
Thanks for honoring the life time warranty on my windows and doors. I know my particular job turned out to be a nightmare for both of us.
I just happened to be the unlucky customer that had many problems with leaks. But you and Symington windows were right there to correct these problems as they arose, even years after they were installed.
I know that my problems were unusual but thankfully you stood by your word and made everything right and I don’t forsee any further problems.
I strongly recommend both California Energy & Symington Windows.
Thank you for everything you did to make everything right.
Barry K. Sacramento, CA
Great quality of window installation
I would like to testify to the great quality of window installation I receive from California Energy Consultant Service’s. (CECS). After doing much research and receiving many estimates from many window companies, I chose CECS based primarily on the high reputation of Simongton Windows in addition to the excellent knowledge, experience, and customer service I experienced from Gary Lee, a CECS Sales Manager. CECS also offered me a good price.
The installers replaced my windows in less than half a day, installing the new ones neatly and with no mess left behind. They courteously addressed my concerns. I appreciate their attention to detail. After the installation, Gary came by to inspect the job and to ensure that I was happy with the job done.
Since enjoying my new windows for several months now , I have experienced nothing but complete satisfaction with them. The quality of the windows, the installation, and the improvement in my home’s energy efficiency surpassed my expectations.
I am grateful to Gary for being patient with me in answering all of my many questions. I appreciate how accessible he has been.
I rarely write a letter such as this one. I would recommend CECS to my closest family and friends,
El Dorado Hills, Ca
We love are new Simonton windows and sliding doors!
We love are new Simonton windows and sliding doors! They are beautiful, modern and really give us much better light. We are pleased that we decided to do this project: the results were even more than we hoped for.
We would like to compliment your team who represented your company and completed the work….They were excellent!! Brian was not only a great PR person, but he followed up in minute detail with the job.
The install team: Paul, Joe, Jason and Omar were hard working and courteous. They completed the installation in a very efficient and professional manner.
Thank you for the excellent results,
Dennis & Michelle V.
Rancho Cordova, Ca.
Installation of the replacement windows
The installers have just completed the installation of the replacement windows. Everything went well and the windows look great.
I want to thank you for standing behind your commitment to insure that your customers are completely satisfied. Also, I want to thank you for sending me the Mikuni gift card. However, I don’t feel comfortable in accepting the card, considering the expense you have experienced on this job. Therefore, I am returning the card. I will, however, expect to receive one when I send you my first referral.
Thank you again for your consideration.
Don W. Orange, CA
Stood behind your warranty
I greatly appreciate the manner in which you stood behind your warranty and resealed the two windows that developed leaks long after they were installed. I understand that sometimes things don’t go the way that you wish they would and my project was one of those, but you were there standing tall to back up your workmanship.
Both California Energy & Simington Windows have been there for me when problems did arise to the point that I doubt that either companies cleared a prophet when all was said & done.
I’m sure that this was an unusual case where everything seemed to go wrong, but as two respectable and reliable companies you stood by to correct these problems as they arose long after the installation and went the extra mile to reach a satisfactory conclusion.
Thank you so much for taking care of these issues as they arose.
To any prospective customers of either company rest assured if a problem arises with your windows and doors it will not be your problem as they will stand tall and correct any problems that may arise.
Satisfied customer of California Energy & Simington Windows,
Absolutely thrilled with our residential windows
We are absolutely thrilled with our residential windows retrofit. The professionalism started with Mr. Gary Lee’s home visit. There was no high pressure, recommendations were based for energy efficiency & the bid was extremely competitive. Gary followed -up again with a walk through detailing every window and door treatment before installation.
Our greatest concern was damage to our custom window treatments and hardwood floors. The minute the installation crew arrived are concerns “went out the window.” The installation crew led by Frank was superb. They introduced themselves and shook our hands as they walked through the door. They were well mannered and neatly groomed. Our floors, drapery and furniture were protected and window treatments were re-installed perfectly. The old windows were expertly cut out, removed and hauled off site. Installation was meticulous with no cutting corners. Trim was well matched & windows were cleaned and installed.
The crew was hard working and the chief remained onsite at all times. Clean up was done to perfection, inside and outside of our home.
The windows are absolutely beautiful and the views through the glass are spectacular. The tinting is amazing. We are very pleased with our Simonton windows and your company. We have already recommended your company to several of our neighbors. Based on the quality of this work, we are using your company for a future HVAC installation.
Thank you for helping…
Thank you for helping make our home even warmer for the arrival of our newborn son.
Working with Gary has been a positive & great experience
Kate & Steve
We love our new Sunroom
We enjoyed meeting you & your employees during your company picnic, everything was great ! We love our new Sunroom. It’s like having a new home
We wanted to send a letter to say thank you for the professional work completed by your crew-especially ‘Salvic’. His courteous and professional manner is a great advertisement for CECS. More businesses need individuals with his attitude and presentation of professionalism. Due to Salvic’s professionalism we can recommend CECS to friends & neighbors.
Since installing the Prodigy siding in May, it has completely changed the look of our house. Our neighbors comment that it looks like a new house in the neighborhood and comment on its beauty. We notice when the windows and doors are all closed the noise level is reduced and during these 100+ temperatures we notice the inside of our house is quite comfortable without operating the air conditioning.
To those considering CECS- California Energy Consultant Service’s, we can comment that we are very happy with the Prodigy siding and the installation crew were very professional in there work, thorough with the intent of providing quality work and helpful to understand what is occurring in each phase of the construction. We enjoyed working with Gary, Slavic and the others on the crew, as well as other contractor’s recommended by CECS.
We gladly recommend CESE for their professionalism and quality of work we have received.
Barbara & A.J. G.
Ranchco Cordova, CA.
Thank you for being a company that I can always be confident to refer- your workmanship and work ethic should give you great pride. Keep it up in 2009!
Best Wishes for a Happy, Healthy & Prosperous New Year,
Siding or stucco
When my wife and I decided to have either siding or stucco applied to our home we had talked with several contractors. When we talked to Gary form California Energy Service it was a real delight. He took the time to educate us on the pros and cons on the different types of products and his quote was within our budget. After deciding to choose CECS with our project, Gary was with us every step of the way.
He went out out of his way to work with us and even talked to the Association members. His installation crew was very professional and always on time. When we decided on some changes it was never a problem.
Gary and his crew felt more like family then contractors and they even went out of their way to help with things outside the contract.
The siding and french doors where finished on time and within budget and my neighbors all tell me how beautiful the house looks. Its refreshing to work with people who are honest and deliver what they say.
We sincerely thank you & your wonderful staff,
Michael & Greta
Thank you for inviting us to your Customer Appreciation Day,
We had a great time.
The food was wonderful and the raffle was a lot of fun.
In the past, when I thought of CECS, I only thought of Dick Lee and how happy we were with his service.
And that was a good thing, he is super.
Now, I associate your company with many good people that we met at the two parties we have attended, like you and Gary and other’s that I can’t remember their names. When I asked Dick about you and your company, he raved about you and your staff. Everyone there bent over backwards for us to make sure we enjoyed ourselves, and we sure did.
I will continue to recommend your company in the future knowing that you won’t let them down.
May 24, 2008
Dear Jeff & the California Energy Systems team,
Thank you so much for your excellent work on planning, finding, and installing the new garden window in the front of our home in Sacramento. Our neighbors and many passerby’s have commented on how much the window adds to the ” curb appeal” of our house.The window is also fantastic from the inside and brings much needed light into the north side of our house as well as provides an ideal location for our houseplants.
I have enclosed copies of photograph’s of the installation and finished product. The installation crew deserves special mention for their speed, attention to detail, and great clean-up job.
This whole experience has been a pleasure and the new window will bring us joy for decades to come.
April, 10 2008
We appreciate the professional installation of our windows… and appreciate the fact that we were included in all the decisions.
In addition the work area was in tidy shape each day. We are delighted to recommend your company!
Thank you very much
Thank you very much for sending Steve out to fix my slider. He was very pleasant and knew what he was doing. He is an asset to your company. Thanks again and Happy New Year. You are really a pleasure to do business with and I wouldn’t hesitate to refer you!
They are perfect…
We couldn’t be more pleased with all of our new windows! They are perfect…
You may have these pictures for your file or if you would like to take some of your own of the finished work, we will be home from our trip the end of next week. Please give us a call before you come.
Thank you very much!
Warren and Judy
They look beautiful!
You are a lucky boss to have such a good hard worker and such a nice person working for you. Brian was very neat and thorough when he was installing our doors and windows. They look beautiful!
Will you please give this photo to Brian and tell him Thank you…
From Randy and Marita
They are wonderful!
I’m so glad you and Lew got together on the windows. They are wonderful! and, they have added a “touch of class” to this poor old house.
Thanks so much for all you did……….it is truly appreciated.
Couldn’t have made a better choice…
We solicited ten bids for converting our porch to a sunroom and we couldn’t have made a better choice….
We sure appreciate the extra effort that your company made to insure that we had a deluxe installation. Gary was a pleasure to deal with and the installation crew with David and Vince are very dedicated and did an extraordinary job!