What Our Customers Say About Us
What a Wonderful Surprise to Win Your Grand Prize!
What a wonderful surprise to win your Grand Prize! We just love our new TV! And we look forward to showing it off when we have our siding installed.
Thank you so much!
Roger & Laurie, Sacramento, CA
We Are Very Impressed…
We are very impressed with the high level of service you give your customers. You installed new windows for us in 2002. A few months ago we experienced a break-in and one of our screens was damaged. I called you to see if the screen could be repaired or replaced and was told that you will replace our screens at no charge. My husband and I were a bit dumbfounded, but very grateful that you extended this kind of service.
We had another remarkable experience with your company just this week. We wanted to wash the sliding screen door and needed help removing and replacing the door so it could be washed. You agreed to come out and help us. Your service technician, Joe, was courteous and most helpful. We could see that taking off the door was a chore, even for Joe, but he popped it out and waited patiently while we washed it and then he put it back on the track for us. Joe offered some great advice. He said we could easily just wash it with the screen on the track. This never occurred to us, we thought the water would seep into the house. Joe assured us it would not.
We think Joe deserves special recognition for his fine service. And your whole company deserves credit for pursuing a policy of outstanding service to your customers.
Yours gratefully,
Marianne & Art, Sacramento, CA
Thanks for Honoring the Lifetime Warranty
Thanks for honoring the lifetime warranty on my windows and doors. I know my particular job turned out to be a nightmare for both of us.
I just happened to be the unlucky customer that had many problems with leaks. But you and Simonton Windows were right there to correct these problems as they arose, even years after they were installed.
I know that my problems were unusual but thankfully you stood by your word and made everything right and I don’t forsee any further problems.
I strongly recommend both California Energy & Simonton Windows.
Thank you for everything you did to make everything right.
Barry K., Sacramento, CA
Great Quality of Window Installation
I would like to testify to the great quality of window installation I receive from California Energy Consultant Service (CECS). After doing much research and receiving many estimates from many window companies, I chose CECS based primarily on the high reputation of Simonton Windows in addition to the excellent knowledge, experience, and customer service I experienced from Gary Lee, a CECS Sales Manager. CECS also offered me a good price.
The installers replaced my windows in less than half a day, installing the new ones neatly and with no mess left behind. They courteously addressed my concerns. I appreciate their attention to detail. After the installation, Gary came by to inspect the job and to ensure that I was happy with the job done.
Since enjoying my new windows for several months now , I have experienced nothing but complete satisfaction with them. The quality of the windows, the installation, and the improvement in my home’s energy efficiency surpassed my expectations.
I am grateful to Gary for being patient with me in answering all of my many questions. I appreciate how accessible he has been.
I rarely write a letter such as this one. I would recommend CECS to my closest family and friends,
Sincerely,
Brian F., El Dorado Hills, CA
We Love Our New Simonton windows and sliding doors!
We love our new Simonton windows and sliding doors! They are beautiful, modern, and really give us much better light. We are pleased that we decided to do this project: the results were even more than we hoped for.
We would like to compliment your team who represented your company and completed the work…they were excellent! Brian was not only a great PR person, but he followed up in minute detail with the job.
The install team: Paul, Joe, Jason, and Omar were hard working and courteous. They completed the installation in a very efficient and professional manner.
Thank you for the excellent results,
Dennis & Michelle V., Rancho Cordova, CA
Installation of the Replacement Windows
The installers have just completed the installation of the replacement windows. Everything went well and the windows look great.
I want to thank you for standing behind your commitment to insure that your customers are completely satisfied. Also, I want to thank you for sending me the Mikuni gift card. However, I don’t feel comfortable in accepting the card, considering the expense you have experienced on this job. Therefore, I am returning the card. I will, however, expect to receive one when I send you my first referral.
Thank you again for your consideration.
Sincerely, Don W., Orange, CA
Stood Behind Your Warranty
I greatly appreciate the manner in which you stood behind your warranty and resealed the two windows that developed leaks long after they were installed. I understand that sometimes things don’t go the way that you wish they would and my project was one of those, but you were there standing tall to back up your workmanship.
Both California Energy & Simonton Windows have been there for me when problems did arise to the point that I doubt that either companies cleared a prophet when all was said & done.
I’m sure that this was an unusual case where everything seemed to go wrong, but as two respectable and reliable companies you stood by to correct these problems as they arose long after the installation and went the extra mile to reach a satisfactory conclusion.
Thank you so much for taking care of these issues as they arose.
To any prospective customers of either company rest assured if a problem arises with your windows and doors it will not be your problem as they will stand tall and correct any problems that may arise.
Satisfied customer of California Energy & Simonton Windows,
Barry K.
Absolutely Thrilled with Our Residential Windows
We are absolutely thrilled with our residential windows retrofit. The professionalism started with Mr. Gary Lee’s home visit. There was no high pressure, recommendations were based for energy efficiency & the bid was extremely competitive. Gary followed up again with a walk through detailing every window and door treatment before installation.
Our greatest concern was damage to our custom window treatments and hardwood floors. The minute the installation crew arrived are concerns “went out the window.” The installation crew led by Frank was superb. They introduced themselves and shook our hands as they walked through the door. They were well mannered and neatly groomed. Our floors, drapery and furniture were protected and window treatments were re-installed perfectly. The old windows were expertly cut out, removed and hauled off site. Installation was meticulous with no cutting corners. Trim was well matched & windows were cleaned and installed.
The crew was hard working and the chief remained onsite at all times. Clean up was done to perfection, inside and outside of our home.
The windows are absolutely beautiful and the views through the glass are spectacular. The tinting is amazing. We are very pleased with our Simonton windows and your company. We have already recommended your company to several of our neighbors. Based on the quality of this work, we are using your company for a future HVAC installation.
Sincerely,
Lewis D., Auburn, CA
Thank You for Helping
Thank you for helping make our home even warmer for the arrival of our newborn son.
P.S. — Working with Gary has been a positive & great experience.
God Bless.
Cheers! Kate & Steve
We Love Our New Sunroom
[Phil], We enjoyed meeting you & your employees during your company picnic, everything was great! We love our new Sunroom. It’s like having a new home.
Happy customer,
Greg H.
Professional Work
Dear Gary: We wanted to send a letter to say thank you for the professional work completed by your crew-especially ‘Salvic’. His courteous and professional manner is a great advertisement for CECS. More businesses need individuals with his attitude and presentation of professionalism. Due to Salvic’s professionalism we can recommend CECS to friends & neighbors.
Since installing the Prodigy siding in May, it has completely changed the look of our house. Our neighbors comment that it looks like a new house in the neighborhood and comment on its beauty. We notice when the windows and doors are all closed the noise level is reduced and during these 100+ temperatures we notice the inside of our house is quite comfortable without operating the air conditioning.
To those considering CECS–California Energy Consultant Service, we can comment that we are very happy with the Prodigy siding and the installation crew were very professional in there work, thorough with the intent of providing quality work and helpful to understand what is occurring in each phase of the construction. We enjoyed working with Gary, Slavic and the others on the crew, as well as other contractor’s recommended by CECS.
We gladly recommend CECS for their professionalism and quality of work we have received.
Sincerely,
Barbara & A.J. G., Ranchco Cordova, CA
Thank You
Thank you for being a company that I can always be confident to refer–your workmanship and work ethic should give you great pride. Keep it up!
Best Wishes for a Happy, Healthy & Prosperous New Year,
Debra V.
Siding or Stucco
When my wife and I decided to have either siding or stucco applied to our home, we had talked with several contractors. When we talked to Gary form California Energy Consultant Service it was a real delight. He took the time to educate us on the pros and cons on the different types of products and his quote was within our budget. After deciding to choose CECS with our project, Gary was with us every step of the way.
He went out out of his way to work with us and even talked to the Association members. His installation crew was very professional and always on time. When we decided on some changes it was never a problem.
Gary and his crew felt more like family then contractors and they even went out of their way to help with things outside the contract.
The siding and french doors where finished on time and within budget and my neighbors all tell me how beautiful the house looks. Its refreshing to work with people who are honest and deliver what they say.
We sincerely thank you & your wonderful staff,
Michael & Greta
Thank You
Phil, thank you for inviting us to your Customer Appreciation Day. We had a great time. The food was wonderful and the raffle was a lot of fun.
In the past, when I thought of CECS, I only thought of Dick Lee and how happy we were with his service.
And that was a good thing, he is super.
Now, I associate your company with many good people that we met at the two parties we have attended, like you and Gary and others that I can’t remember their names. When I asked Dick about you and your company, he raved about you and your staff. Everyone there bent over backwards for us to make sure we enjoyed ourselves, and we sure did.
I will continue to recommend your company in the future knowing that you won’t let them down.
Thanks again,
Richard C., Sacramento,CA, May 24, 2008
Excellent Work
Dear Jeff & the California Energy Consultant Service team,
Thank you so much for your excellent work on planning, finding, and installing the new garden window in the front of our home in Sacramento. Our neighbors and many passerbys have commented on how much the window adds to the “curb appeal” of our house.The window is also fantastic from the inside, brings much needed light into the north side of our house, as well as provides an ideal location for our houseplants.
The installation crew deserves special mention for their speed, attention to detail, and great clean-up job.
This whole experience has been a pleasure and the new window will bring us joy for decades to come.
Sincerely, Rose S. April, 10 2008
Professional Installation
We appreciate the professional installation of our windows… and appreciate the fact that we were included in all the decisions.
In addition the work area was in tidy shape each day. We are delighted to recommend your company!
Thank You,
The Blomquists
Thank You Very Much
Thank you very much for sending Steve out to fix my slider. He was very pleasant and knew what he was doing. He is an asset to your company. Thanks again and Happy New Year. You are really a pleasure to do business with and I wouldn’t hesitate to refer you!
Sincerely, Rose Marie
They Are Perfect…
We couldn’t be more pleased with all of our new windows! They are perfect…
Thank you very much!
Warren and Judy
They Look Beautiful!
You are a lucky boss to have such a good hard worker and such a nice person working for you. Brian was very neat and thorough when he was installing our doors and windows. They look beautiful!
From Randy and Marita
They Are Wonderful!
I’m so glad you and Lew got together on the windows. They are wonderful and, they have added a “touch of class” to this poor old house!
Thanks so much for all you did…it is truly appreciated.
Sincerely,
Marian
Couldn’t Have Made a Better Choice
We solicited ten bids for converting our porch to a sunroom and we couldn’t have made a better choice….
We sure appreciate the extra effort that your company made to insure that we had a deluxe installation. Gary was a pleasure to deal with and the installation crew with David and Vince are very dedicated and did an extraordinary job!
The Sullivans
Loving Life with Brand New Energy Efficient Windows
My second night with brand new, energy-efficient windows and I am loving life!
I reached out to CECS about a month ago to get a free estimate and [your sales consultant] was really great about working with my crazy schedule. When we finally got together (delay was totally on my part, not his) he did a very thorough job of explaining the advantages of the Simonton windows vs. the Plygem windows. He also educated us on the advantages of energy-efficient windows vs the decades-old single pane windows my 85-year old house currently had. I felt he was a straight shooter and the price was competitive so I decided to go with CECS. I needed financing which was approved in less than 5 minutes via phone. I was told that from the day I signed the paperwork to the day of the install it would be 4 weeks, but really it ended up being more like 3!
The install of my 12 windows was a complete dream. I left the house at 8 am and when I returned at noon for lunch all 12 windows were already installed! The guys were just taking their lunch break outside in my driveway while they waited for the foam filler stuff to dry. By the time I came home from work at 4:30 the guys were already gone, all the new windows were perfectly in place and not a hint of post-construction dust! They must have shop-vac-ed everything after the install, and even re-hung my blinds and curtains! I couldn’t believe what an awesome job they did. There are so many companies out there that don’t clean up after themselves and these guys were just amazing.
From sales to service this company is a class act. Thank you and the rest of the crew at CECS! My Roseville Electric bill thanks you!
Ellie B., Roseville, CA
Strongly Recommend California Energy Consultant Service
I’m very happy that I chose this company. I got two other estimates from different companies; this company had a slightly higher price, but the sales consultant really made me feel that the company was serious about quality and details. The warranty on the windows sold me too.
I have to say that the install went very smooth. No mess to clean up after these guys. The quality of service was great from the beginning to the end.
I had six windows installed. I only wish I had gone to this company a few years ago for my other windows.
I strongly recommend California Energy Consultant Service.
Michael N., Fair Oaks, CA
This is One Outstanding, A-1 First Class Business
They replaced the windows on my rental last year with Simonton windows. I had a couple of local quotes which I thought were high so I called a few other dealers from out of town to obtain additional quotes. Cal Energy was substantially lower than the other quotes that I received. Before I made a decision, they provided me with a list of prior customers, several of whom I contacted. I received positive feedback from all of them. I hired Cal Energy to do the work. I was totally happy with this company, from the initial contact, through the professional installation (they were there when they said they would be and finished the job in one day!) and with the followup when the work was completed. My neighbor was so impressed with the job they did for me, that they also had windows installed by Cal Energy.
My next project will be to put new windows in my home…and I will call on Cal Energy to do the job! They also do fiber cement siding which I might do after they do my windows….
The owner, Phil, is a very personable guy. He cares about his company, his employees and most of all about his customers. I have had personal contact with him several times.
They carry several other lines of windows besides Simonton. They also do siding, doors, heating and air, patio covers and window coverings.
If you are considering any of the above improvements, give these guys a chance to bid on your job. I think you will be happy and surprised!
Five stars for service, product, honesty, very competitive price and reliability!
Dale N., Stockton, CA
CECS was Great!
Our house was new to us but was showing its age, especially in the windows. Standing in front of our large windows was basically like standing outside. When CECS came out and explained our options, my wife and I were apprehensive about retrofit windows. We had seen them done before and they were big and bulky which we didn’t want our new windows to take away from our views. Phil showed us the Simonton windows compared to some of the others and they were noticeably smaller frames, so we decided to go with these windows and we have been glad we did ever since.
The windows are in, and we are glad they are with temperatures dropping and high winds we can now comfortably stand in front of the windows and not feel like we are standing outside. That is a great feeling when you wake up in the morning and you don’t have to reach for your parka!
To top it all off they have a very professional and knowledgeable staff. The guys scheduled our job with us and were constantly checking with us to make sure our life was not disturbed by their working in our house.
With their staff, their product, their knowledge, and their fair pricing there is no reason to go anywhere else when looking for windows–you will be glad you chose California Energy Consultant Service.
Josh P., Granite Bay, CA
Friendly & Efficient
This outfit was friendly, efficient, and useful in recommending the right window for me. I would have bought the basic glass, but Phil recommended that we get the energy efficient glass that would also protect the furniture and artwork from fading from the sun shining through the large floor-to-ceiling windows.
Jamie kept me informed when the windows would arrive, and Phil (the boss) himself came out to help the driver unload (these babies were HEAVY). Jamie also got me the paperwork I needed to apply for tax rebates.
A coworker used CECS to fully outfit his mountain cabin, and he said he was very happy with the prices and the service of Cal Energy. This guy is a cop, so you want to keep him happy…
I’m a fan.
Aric R., Fair Oaks, CA